Meeting Maxons!

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Sarah, a Senior Project Coordinator, about her experiences at Maxons.

Q:  How long been with Maxons?

A:  5 Years.

 

Q:  Do you remember what your impressions were of the company after being here for about a month?

A:  I remember my first initial impression!  I instantly knew it was going to be a different company than I’d ever worked for before.  Before I started I got flowers delivered to my apartment!  It was a relief to be going to a company that appreciates employees, a place that was just excited to have me starting as I was.  Everyone was friendly and welcoming.  I could tell everyone was close knit, and everyone truly cared about each other, inside and outside of work.

 

Q:  What was the first thing you had to learn when joining the team?

A:  Goldmine!  How to navigate in the program.

 

Q:  What is the most important thing you have learned since you have been here?

A:  One of the big things I have learned is to have more confidence in my work, and in general in the office.  A lot of my job is holding my Project Managers accountable – I have gained the courage to speak up and keep them in line when they need it.  When I first started I wasn’t confident enough to do that.  Now that I am leading some regional meetings I have become more outspoken.

 

Q:  Why do you have a passion for this industry?

A:  I like it because I am always dealing with a new situation.  Each day is always different, I get to interact with so many different customers.  Sometimes people are frantic when they call, and I like being able to talk them through it and calm them down.  I explain that we are there to help them.  It is also nice to see the start and the end of project – and how quickly we can make a difference to our customers and clients.

 

Q:  Which company core value speaks to you the most – and why?

A:  Teamwork- I think our company revolves around that.  I have seen how important that is over this last summer.  We had stretches of time where we were short handed.  We didn’t skip a beat – we came together to get everything done and provide awesome customer service.  It seems like it comes natural to everyone here, to pitch in when needed.  We don’t have to put work towards teamwork, we just do it.

 

Q:  What is your favorite Maxons story?

A:  Participating in Tough Mudder with a group from Maxons was such an amazing experience and accomplishment!  We really bonded – working towards the goal for so long together in training.  We all completed the course and could celebrate that night together and it brought us closer together as a group.

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Meeting Maxons!

Meetign Maxons

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Dan, a Project Manager, about his experiences at Maxons.

Q:  How long been with Maxons?

A:  A year and a half.

 

Q:  Do you remember what your impressions were of the company after being here for about a month?

A:  We had a client appreciation party in my first week – I got a sense of our fun, family environment through that.  And it as clear how important relationships are to our culture. Our mission is “To make the world a better place -one relationship and one project at a time.” And I realized that it wasn’t just talk – that we value our relationships.  Then I was also hoping I wasn’t in over my head!

 

Q:  What was the first thing you had to learn when joining the team?

A:  All the software and computer systems, Goldmine, Xactimate.  And I needed to learn how important our open lines of communication were.

 

Q:  What is the most important thing you have learned since you have been here?

A:  Good communication and consistent communication can make everyone’s life easier.  It will make it easier on myself and my customers.  I learned it was better to say “I don’t know, let me find out,” than to not answer at all.

 

Q:  Why do you have a passion for this industry?

A:  The industry is something I knew nothing about until I started here.  But it has been a very good and strong experience in learning about the professional business world, especially working in Manhattan.

 

Q:  Which company core value speaks to you the most – and why?

A:   Responsibility is one that I always likes to keep in mind.  I want to remember my positive accomplishments and my challenges.  I have to own up to mistakes and learn from them.

Teamwork is also big here, I wouldn’t be able to do a lot of what I do without help and support from everyone at Maxons.  Someone can answer any question or any problem.  Not all companies have that. I know people who don’t have access to that, and it makes me grateful to be here, people go above and beyond to help me out.

 

Q:  What is your favorite Maxons story?

A:  I handled a loss that was the result of a house fire in Queens.  I really had to be very compassionate with the family, they had lost everything, clothing, toys – everything.  It felt so good to provide comfort and show them the future could be bright.  I was able to be a resource for them.

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Meeting Maxons!

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Leanne, a Project Manager, about her experiences at Maxons.

Q:  How long been with Maxons?

A:  2.5 years

 

Q:  Do you remember what your impressions were of the company after being here for about a month?

A:  I thought everyone was so nice, incredibly helpful.  It was very complimentary, very supportive because everyone wanted me to do well.

 

Q:  What was the first thing you had to learn when joining the team?

A:  I had a learning curve for working for a small company, I had some culture shock since I had always worked for massive companies.  I was able to get more things done, less red tape.  And I know everyone and what they do here.  It was a big change.  But everything is simpler.

 

Q:  What is the most important thing you have learned since you have been here?

A:  How to make sure a job is 100% successful!  That I can reach out for help, have the tools in place, making sure all communication is on time.  All the tools are in place for me to do the best I can.

 

Q:  Why do you have a passion for this industry?

A:  I love the urgency.  I learn something new every day.  I get to see incredibly exciting things on a regular basis.  No 2 days are the same, I always have something brand new to learn.

 

Q:  Which company core value speaks to you the most – and why?

A:  All of them are important.  A lot of people probably pick teamwork, but it feels like so much more than that.  Even when we make mistakes everyone has our back.  We are one team – if I fail everyone fails, when I succeed everyone succeeds.  I feel like we have each others’ backs.

 

Q:  What is your favorite Maxons story?

A:  It was Valentine’s Day 2016, I woke up planning to spend time with family.  Then I got a call about a large job at a mall.  The mall was flooded, 13 very high end shops and restaurants needed help.  I was dealing with all different store owners, managers, and a variety of adjusters.  There were a lot of differing personalities and opinions.  I rushed out of the house in a short sleeved shirt to get there and start working, it was a bad day to forget a jacket, it was the coldest day of the year.  When i got onsite the owner of the property was so concerned he offered to buy me a sweatshirt because he was worried I’d be cold!  It was so sweet, shows how great out clients are!

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Meeting Maxons!

Meetign Maxons

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Lisette, a Director of Client Services, about her experiences at Maxons.

Q:  How long been with Maxons?

A:  6 months

 

Q:  Do you remember what your impressions were of the company after being here for about a month?

A:  Very family oriented.

 

Q:  What was the first thing you had to learn when joining the team?

A:  How to use Goldmine our CRM!  I am still learning.

 

Q:  What is the most important thing you have learned since you have been here?

A:  Expanding my mind for different marketing strategies – trying new things!

 

Q:  Why do you have a passion for this industry?

A:  I like being able to help people during tough times.

 

Q:  Which company core value speaks to you the most – and why?

A:  Sincerity – because I like that the people we do business with understand that we care about our clients, their clients, and what we do.

 

Q:  What is your favorite Maxons story?

A:  I went to my first holiday party this year – and I liked everyone who works here!  When meeting a whole group you aren’t sure what will happen.  It is a great fit for me here, and it was so fun to see us be able to have a lot of fun together outside the office.  It is a great group of people!

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Meeting Maxons!

Meetign Maxons

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Lou, a Project Manager, about his experiences at Maxons.

Q:  How long been with Maxons?

A:  7 years.

 

Q:  Do you remember what your impressions were of the company after being here for about a month?

A:  That we were pretty well organized, and we knew what we were doing.  I had worked for others in the industry who were not put together as well.

 

Q:  What was the first thing you had to learn when joining the team?

A:  The Maxons way – I knew the work, but had to learn how to do it our way.

 

Q:  What is the most important thing you have learned since you have been here?

A:  Negotiation.  I can take this personally, but now I understand it is give and take and I don’t need to take it personally.

 

Q:  Why do you have a passion for this industry?

A:  I like to help people, and I like the people I work with.

 

Q:  Which company core value speaks to you the most – and why?

A:  Our brand anchors – speed communication expertise, and of those, speed really means a lot to me.  Because I try to act as quickly as possible to whatever needs to be done – I like to get things done.

 

Q:  What is your favorite Maxons story?

A:   We were planning to do a relay race at our summer outing one year.  Alan and I decided we were going to practice to get an advantage on race day!  We were running up and down the hallway practicing for our event – confusing our neighbors!  It totally worked – we were the best at our part of the race!

And I have another good one to share.  One time on a job I was with one of my coworkers, Andrea.  A pump had gotten clogged at the site.  When I went to look at it, I touched the top of it and it burst!  Filthy water from a parking garage sprayed all over Andrea and I.  I quickly stood in front of her and we ran from the room.  We got outside and she said “Look at me.”  Filthy water was dripping down her face.  I responded “You look terrific.” We both cracked up!

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Meeting Maxons!

Meetign Maxons

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Kathy, a Sales Coordinator and Account Manager, about her experiences at Maxons.

Q:  How long been with Maxons?

A:  8.5 years.

 

Q:  Do you remember what your impressions were of the company after being here for about a month?

A:  Amazing!  I loved the culture – there was a lot going on, lots of events and different things happening.  We were busy.  I was really impressed how much got done.

 

Q:  What was the first thing you had to learn when joining the team?

A:  That planning and communication is very important within the team.

 

Q:  What is the most important thing you have learned since you have been here?

A:  Consistency, we always need to be doing follow up and follow through.

 

Q:  Why do you have a passion for this industry?

A:  Because we help people at their worst.

 

Q:  Which company core value speaks to you the most – and why?

A:  Optimism because it is very easy to become negative and dwell.  If we all did that everything would go downhill.  It is easier to commit to the rest of our values when you are positive and optimistic.

 

Q:  What is your favorite Maxons story?

A:  At one of our company outings we had some music playing while we were hanging out by a pool.  “Single Ladies” came on the radio and two of our Project Managers got up and did the whole single ladies dance – not only in front of us, but the other guests at the hotel!  We have a lot of fun, and it still makes us crack up!

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