Meeting Maxons!

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Lou, a Senior Director of Client Services, about her experiences at Maxons.

Q:  How long been with Maxons?

A:  17 years

 

Q:  Do you remember what your impressions were of the company after being here for about a month?

A:  It was a highly recommended opportunity for me.  It turned out to be everything that I believed it would be and everything I was looking for.

 

Q:  What was the first thing you had to learn when joining the team?

A:  Being a little bit more independent.  My previous role required me to call my boss twice a day on my activity – and at that time, I had to go to payphones to do this!  I had to learn I didn’t need to call Damon and tell him my progress and success throughout the day.  Learning that kind of independence was a great experience!

 

Q:  What is the most important thing you have learned since you have been here?

A:  Learning how to listen, working well with others, helping others, being a resource and a friend to my clients.  That led me to developing relationships beyond my wildest dreams with clients and colleagues that I never thought I could do through my career.  And seeing the trust that has developed between myself with people in the industry.

 

Q:  Why do you have a passion for this industry?

A:  I love helping people!  Love to get the phone to ring from the relationships I have developed, and then be able to do the work and make the end user happy.  It is so much fun and it is rewarding everyday.

 

Q:  Which company core value speaks to you the most – and why?

A:   Sincerity.  Our word is our bond!  People have been listening to me for a long time, and I have made promises for a long time. It is my job to be sincere with my people, both when our operations are normal, and when we are in the middle of a catastrophe.  You have to be sincere and compassionate with our clients and customers.

 

Q:  What is your favorite Maxons story?

A:  I loved how I was hired, I was referred by a client to Damon.  I got to have 2 great steak dinners with Damon as part of being interviewed.  I don’t think my family and I would have had the life we had without being a part of Maxons and working with Damon for all these years!

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Meeting Maxons!

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Debbie, a Senior Project Coordinator, about her experiences at Maxons.

Q:  How long been with Maxons?

A:  16.5 years

 

Q:  Do you remember what your impressions were of the company after being here for about a month?

A:  It was a lot more technically savvy than my previous company, I didn’t have much prior experience with computers and Maxons was a bit ahead of the curve for a small firm (we were much smaller then!).

 

Q:  What was the first thing you had to learn when joining the team?

A:  Learning how to use email (right away I learned you don’t capitalize and bold in emails as that is perceived as yelling – I had to learn that real quick).  I had to figure out scanning and the estimating programs.  And then learning collections, everyone at Maxons gets involved in collecting payments!

 

Q:  What is the most important thing you have learned since you have been here?

A:  That turning a bad situation into a positive situation is what we do, and it is rewarding to do so.  And that communication is the key in doing that – and anything!

 

Q:  Why do you have a passion for this industry?

A:  To really just help people, to make a difficult situation into a good situation.

 

Q:  Which company core value speaks to you the most – and why?

A:  I can relate to all our core values, but the one that speaks to me is Responsibility.  Being accountable for our words, attitudes, and efforts.

 

Q:  What is your favorite Maxons story?

A:  I have so many stories in my 16 years!  One of my favorites is from many years ago.  At our first summer outing, my car battery died.  Damon went out and bought a new battery for my car and a few of my coworkers helped me get it installed!  I was able to drive home and didn’t have to get towed – it was so sweet of all of them.

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And Debbie at a Maxons Halloween party!

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Meeting Maxons!

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Dan, a Sales Coordinator, about his experiences at Maxons.

Q:  How long been with Maxons?

A:  2.5 years

 

Q:  Do you remember what your impressions were of the company after being here for about a month?

A:  It was good – everyone was close and helped each other out.  There was a lot of teamwork going on.  Everyone as really helpful teaching me what I needed to know.

 

Q:  What was the first thing you had to learn when joining the team?

A:  Dealing with all different types of personalities, both inside the company and outside the company with our customers and clients.

 

Q:  What is the most important thing you have learned since you have been here?

A:  To stay patient and to console customers when they are calling in, they have had something bad happen to their home or their business and it is my job to help them through it.

 

Q:  Why do you have a passion for this industry?

A:  I like to help people, when people are having problems I want to reassure them it will be okay.

 

Q:  Which company core value speaks to you the most – and why?

A:  Sincerity, I care for people, and I want everyone to feel safe and comfortable, whether it be people I work with, or our customers.

 

Q:  What is your favorite Maxons story?

A:  The Stephen Stiller Tunnel to Towers run, it showed how much fun we have together outside the office, and that we care about raising money for a good cause.

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“Minute to Win It” event at our holiday party!

Meeting Maxons!

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Brittney, a Project Coordinator, about her experiences at Maxons.

Q:  How long been with Maxons?

A:  2 years in November.

 

Q:  Do you remember what your impressions were of the company after being here for about a month?

A:  I thought everyone had a really good division of responsibility.  There was good communication between the teams on jobs.  I liked how everyone held each other accountable for different aspects.

 

Q:  What was the first thing you had to learn when joining the team?

A:  Intakes – how to take in new jobs properly so as not confuse anyone on the teams and make sure that it went through the system properly.

 

Q:  What is the most important thing you have learned since you have been here?

A:  The value of coworkers helping each other out.  Everyone steps up if someone is out sick, we check in on each other when people may be overloaded.  The value of good coworkers and teamwork is the biggest thing I have learned.

 

Q:  Why do you have a passion for this industry?

A:  I like being the one to help people feel better, like to be calming, like to reassure them and establish a rapport so they trust me and Maxons.  That our goal is to make things right for them.  It is rewarding to be on the other end of call to hear their relief.

 

Q:  Which company core value speaks to you the most – and why?

A:  Responsibility.  Everyone takes responsibility, if there is a mistake people own it and do their best to fix it.  It is rare to see that professionally, but here it happens.

 

Q:  What is your favorite Maxons story?

A:  From our holiday party in 2015 – we were playing a game where we had to catch cookies that were placed on our heads into our mouths.  I got nominated by my team to represent us on this game.  I doubted my ability – but somehow pulled it off flawlessly and the whole room went crazy!  It is so silly, but represents what a great culture we have – that a game with a cookie on my head could be such a huge moment of excitement and bonding!

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Open Positions!

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Maxons is looking to add on a few industry professionals to our team – specifically in our business development department!  The open roles are:

  • Business Development in Northern NJ
  • Business Development in the Westchester County area of NY

Our Business Development team focuses on building trust with our clients, and is responsible for creating and maintaining successful business relationships.  The right candidate needs drive, determination, patience, and needs to be motivated by successful relationship building and activity metrics.  In this role you get to be a resource to clients and sell professionally delivered services.

The work requires professional communications skills and a strong sense of urgency and organizational skills for follow-up and managing of existing accounts.  Strong meeting and presentation skills are a must.  And the right person must demonstrate a record of reliability and a strong desire to learn & grow and work as part of a cohesive team.

The ideal sales candidate should possess a minimum of three years sales experience with the proven ability to promote new business, establish, and maintain relationships with clients.  Existing relationships in the restoration, insurance and/or real estate industries is a plus.

Some of the job duties are below:

  • Prospecting new referral sources.
  • Become a resource to current and prospective clients.
  • Bring on new clients by using the phone, email, marketing materials and appointments.
  • Maintaining contact with clients and inactive clients through the phone, email, marketing materials and appointments.
  • Using creative means to reach out to and build relationships with proactive clients.
  • Networking professionally with both industry and non-industry Associations and Network Groups.
  • Maintain contact database.

Resumes and cover letters can be sent to employment@maxons.com

See more about the company here – Why work at Maxons

Meeting Maxons

Meetign Maxons

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Amy, a Sales & Marketing Coordinator, about her experiences at Maxons.

Q:  How long been with Maxons?

A:  4 years and change.

 

Q:  Do you remember what your impressions were of the company after being here for about a month?

A:  There were good working relationships internally, great culture, family oriented.  Was a place full of hard working employees.

 

Q:  What was the first thing you had to learn when joining the team?

A:  Branding, all the marketing materials, and getting to know the sales team.

 

Q:  What is the most important thing you have learned since you have been here?

A:  I think learning how to deal with different personalities.

 

Q:  Why do you have a passion for this industry?

A:  Every day is something different, and at the end of the day it is rewarding to know all the work we do is helping people who need it.

 

Q:  Which company core value speaks to you the most – and why?

A:  Teamwork – since I have been here I have learned that when you work together as a team it is easier to accomplish a project.  I am lucky that I have had the opportunity to work with everyone at the company, and I have learned from each situation and each person.  Now I am stronger at solving problems by working with a team than working by myself.

 

Q:  What is your favorite Maxons story?

A:  Planning the first scavenger hunt we did for the staff.  Putting all the work and hours into it.  Then seeing the teams run around the city and get competitive with each other, while they were laughing.  I was so happy being able to put together a good day for everyone, and being able to put a “non working” event together where everyone ends up working together anyway and having fun.

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Meeting Maxons

Meetign Maxons

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Billy, a Warehouse Manager, about his experiences at Maxons.

Q.  How long been with Maxons?

A.  10 months

 

Q.  Do you remember what your impressions were of the company after being here for about a month?

A.  Well the first month I couldn’t get a good impression of the operation because we were remodeling the warehouse and I was obsessed with that.  But I thought it was a very progressive company – we were expanding and were proactive.

 

Q.  What was the first thing you had to learn when joining the team?

A.  How to clean and maintain the equipment we use on jobs.

 

Q.  What is the most important thing you have learned since you have been here?

A.  Be prepared!  Always wait for details, we are very responsive, but if we wait a beat, we get more information on what to prepare.  We need to plan before acting.

 

Q.  Why do you have a passion for this industry?

A.  Because it is dynamic and I do learn something new everyday.

 

Q.  Which company core value speaks to you the most – and why?

A.  Tenacity – after working with Bob and the team, we can make anything work and solve any problem.  Because we like the challenge!

 

Q.  What is your favorite Maxons story?

A.  We were painting the warehouse floor, and right as we finished we were saying it was the one time we hoped no one called in with a job.  So that is exactly what happened!  A job came in and we were preparing to problem solve how to get supplies on the truck without touching the wet paint!  The job ended up getting canceled.  So it was a good lesson on being prepared as well as taking our minute to wait before acting!

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Billy and team members at a company party!