Remembering 9/11: One Small Company That Made a Difference

When your values are clear, decisions are easy. After 10 years of reflection, that is what comes to mind when I remember where I was on September 11, 2001.

I was in Manhattan walking down Madison Ave, heading to the offices of a property damage restoration company to give a presentation on leadership to the executive team.

In hindsight, there are so many ironies to the situation.

Maxons Restoration provides expertise and resources necessary to help both commercial and residential clients recover from all types of disasters. The company is one of the city’s leaders in property damage restoration. (That would become especially clear to me later that day and in the weeks to come.) I was a block away from their offices when I saw about a dozen people looking in a bank window at a TV screen. Once before in my life I witnessed a group of people with that collective look of fear and concern. I was working at my college radio station and that was the day that John F. Kennedy was shot and the crowd was gathered around an AP wire machine.

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