Successful Teamwork and Relationship Management

The best thing that I learned in the past year is that by positioning myself in the industry as a resource for a variety of client industries and sizes I improve my production as well as the company’s.

I haven’t done this alone, I have worked closely with multiple other sales people here on a variety of accounts and it has led to greater success.  Sales is often viewed as a cut throat group, I am proud to say I have had the exact opposite experience during my career at Maxons.  With good team work we have improved some relationships that have led to great work.  It was so gratifying to share this improvement with others.

My hats off to management for continuing to drive us in the right direction. Of course a big part of my following up success is due to what Maria (my sales Coordinator) schedules for me in advance. So a big thank you goes out to her for a job well done.  

This year we have seen that top-notch relationships lead to top-notch jobs!

Submitted by Rich Bailin

Have A Safe & Happy Thanksgiving

Thanksgiving is a just a day away, across the country will be taking to the kitchen to whip up a feast.
Maxons wants to ensure everyone is taking every precaution to cook safely and prevent fires.

Cooking is the leading cause of home fires on Thanksgiving Day, and the risk of cooking-related fires remains elevated all through the holidays.  Stay alert when you’re in the kitchen and pay attention to what you’re cooking.

Maxons offers the following tips for safe holiday cooking:

  • Stay in the kitchen when you are frying, grilling, broiling or boiling food. If you must leave the room, even for a short time, turn off the stove.
  • Have a safety zone: keep children and pets three feet away from the stove and oven.
  • Never hold a child or pet while cooking.
  • Avoid wearing loose clothing or dangling sleeves while cooking.
  • Keep potholders, oven mitts, towels and anything flammable away from your stovetop.
  • Clean food and grease from burners and the stovetop.
  • If you must use a turkey fryer, keep it outside, away from buildings and other structures, such as garages, carports and decks and in view when it is on. The turkey should be thawed before frying. Always follow the manufacturer’s instructions.
  • Keep an ABC multi-purpose dry chemical fire extinguisher nearby. Never use water on a grease fire. Water can cause hot grease to splatter.
  • As always, have a working smoke alarm installed on every level of the home and in each bedroom or sleeping area. Each member of the household should know the home fire escape plan and practice it twice per year. Guests should be aware of the escape plan and the location of any fire extinguishers in case there is an emergency.

 

Be happy and stay safe, 

Maxons Restorations

Customer Service Inspiring Quotes

We here at Maxons are service providers.  We are also customer service providers.  If we cannot offer the proper level of customer service and care, we fail on our promises.  Below are some inspirational quotes from leaders in all areas of life who help us at Maxons remember that our mission is to make the world a better place – one relationship and one project at a time:

Your most unhappy customers are your greatest source of learning.
Bill Gates

Well done is better than well said.
Benjamin Franklin

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
Jeff Bezos, CEO Amazon.com

There is a spiritual aspect to our lives – when we give we receive – when a business does something good for somebody, that somebody feels good about them!
Ben Cohen, Ben & Jerry’s

One of the deep secrets of life is that all that is really worth doing is what we do for others.
Lewis Carol

Being on par in terms of price and quality only gets you into the game. Service wins the game.
Tony Allesandra

Submitted by Peter Cafaro

Recycle clothes and reduce your footprint

We recently did a rebranding of the shirts worn by our workers in the field.  We realized doing this would create left over shirts both that had already been used as well as ones we hadn’t yet dispatched to the field.  Luckily we came across a great organization that handles recycling of both used and unused clothing.

They have been easy to deal with and it really is a great way to lessen a company footprint!

http://wearablecollections.com/

 

Submitted by Kelley Dolan, HR Manager

Congratulations to our new Westchester Regional Manager Mathew Sanderleaf!

We are pleased to announce Mathew Sanderleaf has been promoted to the role of Regional Manager for our Westchester, NY area office.  Mathew joined our team in 2007 as a Project Coordinator in the middle of some major storms and local catastrophes.  He very quickly proved himself as a capable member of the team and a fast adapter with excellent communication skills.  He jumped at the chance to take on a Project Manager role in New York City, where he saw success and increased his knowledge and skills in the damage restoration industry.

As a Project Manager Mathew has handled some of the company’s largest and most complicated jobs.  His attention to detail and consistent communication on the damage restoration projects he handles have proven to be invaluable to our clients. His caring, respectful nature with customers, as well as his ability to explain the process of recovery to people have made him an asset to the company and his colleagues.

We look forward to Mathew taking on this new professional challenge and working with our Westchester team to continue to uphold the Maxons Mission: To make the world a better place – one relationship and one project at a time!