Great Customer Service Article

At Maxons we take a lot of time with our customers and have recently created some new materials to make sure they are receiving enough information about the industry to feel comfortable in hiring us.  We discuss customer service a lot, I came across the article below and thought it was right in line with the Maxons approach:

http://marketing.about.com/od/relationshipmarketing/a/crmtopten.htm

~Submitted by Maria Carannante, Sales Coordinator

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