When I think about communication the first things I think about are relationships, teamwork, capability and caring.
These are the very things that have set Maxons apart since we’ve been in business. I’ve said before that I believe that the more we communicate effectively and efficiently as a team the more competitive and successful we become in an increasingly tough market.
- When we interact with each other positively at Maxons, the more we earn one another’s trust and show that we truly care about each other’s success.
- When we communicate effectively with our clients, we earn their confidence and help make their jobs easier.
- When we communicate regularly with our vendors it helps us provide better service and build loyalty with our critical partners.
- When we connect with our customers regularly we show them that we truly care about helping them through one of the most difficult challenges of their lives.
It’s rare in business that you can focus on ONE THING that is a WIN-WIN-WIN-WIN for everyone involved! That’s why it’s become our theme for 2013 to focus our attention on developing the regular practices of communicating better and more consistently on all fronts as an organization.
I know that it’s difficult to change daily routines as individuals and even more so as an organization. I also recognize that we all usually have a lot of things going on at any given time and it’s not always easy to find the time to go “Above and Beyond”. That’s why we all need to work together to help keep our collective focus on this top priority throughout this year and beyond.
I appreciate our staff making an effort and stepping up to try some new things to live our company’s values of “Improvement” and “Teamwork” while ensuring our shared success for many years to come!
~Damon Gersh, President & CEO