Our Blog series, “Meeting Maxons!” continues this week. We will hear from Alyssa, our Operations Supervisor about her experiences at Maxons
Q. How long been with Maxons?
A. 6.5 years
Q. Do you remember what your impressions were of the company after being here for about a month?
A. Right away I realized it was really fast paced, and an up beat place to work. Felt like part of a team after such a short time being here. And how major teamwork was. We had a CAT in my first few weeks.
It was overall fun! Also didn’t realize what I was getting myself into!
Q. What was the first thing you had to learn when joining the team?
A. The phones and goldmine – and then a lot of who did what. I started at reception so I had to quickly figure out how to pass calls around the company.
Q. What is the most important thing you have learned since you have been here?
A. You need excellent communication to make sure everything runs smoothly, with no surprises. If we don’t communicate properly we do ourselves harm.
Q. Why do you have a passion for this industry?
A. I like that we never know what could happen in a day – never know what we are walking into. There are so many different projects, with a variety of issues, it keeps my mind going. I like the fact that we can help someone who may have lost everything, that we can get them to trust us. I feel I play a big role in that.
Q. Which company core value speaks to you the most – and why?
A. Responsibility- because we can’t have blame games. I hold myself accountable for things I do or don’t do. And what I am responsible for has tangible results, and I like to see my own results in what I do.
Q. What is your favorite Maxons story?
A. A few years ago RIA awarded us the Pioneering Spirit Award for what we had accomplished after 9/11. I was involved in planning a tour for RIA members from across the country down by the 9/11 memorial, and I got to do a practice run of the tour with Jeff and Cynthia Hereth. It was amazing to hear Jeff explain to us how we worked during that time of crisis since I wasn’t working with Maxons at that time.
Then when the actual day came when we were presented the award it was incredible to listen to Damon, Howard and Jeff tell stories from that time period and watch the audience be so engaged and amazed hearing what they accomplished. It was a very proud day for everyone here, even if we weren’t working here during 9/11.
Then when we went out on the tour and got to show all of our guests the city and further explain the actions we took, and let them see the geography involved. We got to show people from across the country what was involved and they were impressed. It is my favorite memory here.