Our Blog series, “Meeting Maxons!” continues this week. We will hear from Dan, a Project Manager, about his experiences at Maxons.
Q: How long been with Maxons?
A: A year and a half.
Q: Do you remember what your impressions were of the company after being here for about a month?
A: We had a client appreciation party in my first week – I got a sense of our fun, family environment through that. And it as clear how important relationships are to our culture. Our mission is “To make the world a better place -one relationship and one project at a time.” And I realized that it wasn’t just talk – that we value our relationships. Then I was also hoping I wasn’t in over my head!
Q: What was the first thing you had to learn when joining the team?
A: All the software and computer systems, Goldmine, Xactimate. And I needed to learn how important our open lines of communication were.
Q: What is the most important thing you have learned since you have been here?
A: Good communication and consistent communication can make everyone’s life easier. It will make it easier on myself and my customers. I learned it was better to say “I don’t know, let me find out,” than to not answer at all.
Q: Why do you have a passion for this industry?
A: The industry is something I knew nothing about until I started here. But it has been a very good and strong experience in learning about the professional business world, especially working in Manhattan.
Q: Which company core value speaks to you the most – and why?
A: Responsibility is one that I always likes to keep in mind. I want to remember my positive accomplishments and my challenges. I have to own up to mistakes and learn from them.
Teamwork is also big here, I wouldn’t be able to do a lot of what I do without help and support from everyone at Maxons. Someone can answer any question or any problem. Not all companies have that. I know people who don’t have access to that, and it makes me grateful to be here, people go above and beyond to help me out.
Q: What is your favorite Maxons story?
A: I handled a loss that was the result of a house fire in Queens. I really had to be very compassionate with the family, they had lost everything, clothing, toys – everything. It felt so good to provide comfort and show them the future could be bright. I was able to be a resource for them.