Our Blog series, “Meeting Maxons!” continues this week. We will hear from Gregg, a Client Services Associate, about his experiences at Maxons.
Q: How long have you been with Maxons?
A: I started in 2001, and stayed for six years. Then I can back in 2015, altogether almost 8 years.
Q: Do you remember what your impressions were of the company after being here for about a month?
A: Having been at other places, here you can see the commitment to culture and it is one of the best things about this place. It is practiced and given attention. We care about maintaining healthy information and database as well, that is easy to let slide, but it make all of our jobs so much easier.
Upper management is really emotionally healthy and that filters through the entire organization and there is a large level of transparency, and everyone has an equal opportunity to learn grow and succeed and, it is really unique and wonderful to find.
Q: What was the first thing you had to learn when joining the team?
A: Had to learn what the business was in the very beginning. And I happened to join the company after one of the largest disasters and tragedies this country had ever seen, so I had to learn quickly.
Q: What is the most important thing you have learned since you have been here?
A: Communication and mutual respect go a long way. Don’t over promise and under deliver, it is not only a great rule for business, but a great rule for life. And that our core values are not only business values, they are personal values.
Q: Why do you have a passion for this industry?
A: I think it is truly a business where you are helping people. Whether you are actually out in the field or not, someone calls and they have a real need for our help. It’s a wonderful feeling to either help get someone get back on their feet, get their home or business back together. Whether we are dealing with the end user or other professionals in the industry, it is nice to hear our work is appreciated. By doing a good job we make sure everyone looks good.
Q: Which company core value speaks to you the most – and why?
A: I really like responsibility, and enjoyment! I think if you take responsibility for something the rest of it will all fall into place. No one here can say “it’s not my job” everyone takes ownership of anything that may come their way. By doing this it touches on all our other values.
I also think a lot of people don’t enjoy where they work, and I love that here it is a major tenant of our company. People spend a lot of time at work, and if you don’t enjoy it, you can’t do your job well.
Q: What is your favorite Maxons story?
A: One of the reasons I love this company so much is that I started during 9/11 and it was an intense, full on experience. There was a sense of us all pulling together. I have never had an experience like that. Where dealing with something so tragic, yet I felt like I was contributing and making progress. In the midst of all that I made great relationships with coworkers and it was a foundation of my young professional live. It speaks to the character of this place, that despite what seemed like an impossible task we pulled together and cared about each other. This part of the company has lasted, even when we deal with catastrophes still, we pull together and have an intense focus on the needs of our customers and clients. And it is why I am so happy to be able to come back.