Our Blog series, “Meeting Maxons!” continues this week. We will hear from Jeffrey, our Vice President of Operations, about his experiences at Maxons.
Q: How long have you been with Maxons?
A: 24 years
Q: Do you remember what your impressions were of the company after being here for about a month?
A: That we were a small company with lots of growth potential (this was in 1994).
Q: What was the first thing you had to learn when joining the team?
A: How to write up a loss for unit cost estimating, at this time everything was done by hand, we didn’t have any of the helpful documents we know have like tick sheets.
Q: What is the most important thing you have learned since you have been here?
A: How to take care of a customers’ needs.
Q: Why do you have a passion for this industry?
A: Because we help people.
Q: Which company core value speaks to you the most – and why?
A: It is a tie between teamwork and improvement. Teamwork – because nothing we accomplish can be done as an individual, we need a team. Improvement – because my role as a leader is to improve systems and processes and make us efficient and successful at what we do.
Q: What is your favorite Maxons story?
A: I have so many stories it is hard to pick one! I think one of my favorite moments was that I secured a large, high profile job because a consultant on the job saw my Certified Restorer (CR) designation on my business card, so he knew we knew what we were doing! It was rewarding to see all my hard work for the certification earn us respect and trust.