Our Blog series, “Meeting Maxons!” continues this week. We will hear from Andy, our Senior Director of Client Services, about his experiences at Maxons.
Q: How long have you been with Maxons?
A: Will be 12 years in the summer.
Q: Do you remember what your impressions were of the company after being here for about a month?
A: I thought that what we did was fascinating because I wasn’t from the industry. I was impressed with the longevity with the employees, and the feeling of being part of large family.
Q: What was the first thing you had to learn when joining the team?
A: The inner working of the industry, the flow of work, who was responsible for what. When I started here I didn’t know what an adjuster was! So I had to learn everything!
Q: What is the most important thing you have learned since you have been here?
A: I think that even though in your heart you strive to be everything to everyone all the time, that sometimes you can’t just do that. And that it is painful at times when you have to let a friend down, either personally or in business.
Q: Why do you have a passion for this industry?
A: Because I care about people and we are in a caring industry.
Q: Which company core value speaks to you the most – and why?
A: Sincerity. Because it exemplifies being caring to people and I have always told my clients that I am the guy you want in a foxhole with you!
Q: What is your favorite Maxons story?
A: I believe that being one of the first public responders to the disaster of 9/11 and being part of the company that cleaned the Great Seal of the United States and other national landmarks and treasures I something very few other people can say. And that fills me with a lot of pride.