Our Blog series, “Meeting Maxons!” continues this week. We will hear from Monika, our Director of Client Services, about her experiences at Maxons.
Q: How long have you been with Maxons?
A: 7 months.
Q: Do you remember what your impressions were of the company after being here for about a month?
A: I settled in pretty quickly, everyone was really helpful, and worked well across departments and offices. I felt really welcomed. Everyone always asked if I needed anything, especially the more senior people. My coworkers were easy going and open, and eager to help each other. I didn’t feel “new” for long.
Q: What was the first thing you had to learn when joining the team?
A: The restoration business terminology. I was coming from real estate and I knew some things, but understanding exactly what we do, and that it is more than just a business, we really are in business to help people. And I realized everyone who works here really wants to help people. That we are in a business of caring.
Q: What is the most important thing you have learned since you have been here?
A: Don’t let the highs get too high and the lows get to low. We say it a lot and it has stuck with me. It keeps me wanting to grow and not get fixated on problems. Tomorrow is always a new day.
Q: Why do you have a passion for this industry?
A: Every day is different. What we do is restore people’s lives and hopes, we all have a passion for that. Especially when we go through a really busy time – seeing how things can change from hour to hour! It is great to watch how much our staff cares about what we do. In sales I have learned to really appreciate what the Project Managers do – and that they care a lot about each and every project.
Q: Which company core value speaks to you the most – and why?
A: Teamwork – we have different locations, people in the field, we aren’t always in the same room, but we really work as a unit and a team no matter what. Whether it is busy or not, we are all in it together.
Q: What is your favorite Maxons story?
A: On of my favorite moments was going to a large fire job with our VP and a Project Manager. A caterer that does large, high end events had a fire above their kitchen, and had an event that night they needed to prepare for. It was great to see how quickly we got a large amount of people there so we could meet their very tight time line. We were able to help them, and do the right job!
Also – on my second day of work the Maxons team held a Welcome Breakfast for me – it was a surprise that shocked me! I stared at all of them like a deer in the headlights as I am not good with surprises. But it really bonded us all, we still laugh about it.
Additionally in my first week of work was our annual summer outing at an estate with a pool. I met our CEO for the first time while putting on sun tan lotion pool side. He said nice to meet you and then he dragged an umbrella over to give us some shade, because that is how we roll here! Always helping someone out no matter who we are!
I have also had countless fun moments with my coworkers who have always made me laugh!