2013 RIA Convention Speakers and Session Topics, Restoration Industry Association

2013 RIA Convention Speakers and Session Topics, Restoration Industry Association.

Rockville, MD – The Restoration Industry Association (RIA) will be holding its 68th Annual Leadership Summit and Industry Expo at the Planet Hollywood Resort & Casino in Las Vegas, Nev. on April 23-25, 2013. The convention will include presentations from many key leaders in the industry.

Dina Dwyer, CEO of Dwyer International, will deliver the keynote address at the opening session on Wednesday, April 24th.  Emma Cardini, senior associate with Wiss, Janney, Elstner Associates, and Jeffrey Gross, CR, and Howard White, CR, of Maxons Restorations, Inc., will give keynotes on Thursday, April 25th.

Education sessions will cover a wide range of topics ranging from emerging restoration technologies and legal issues in today’s work environment to creating successful sales teams. Among the sessions offered will be:
• Mobile Technology to Improve Profits by Shawn Silliman, CR, WLS. Silliman will discuss how mobile technology is reshaping the way restoration contractors are conducting business. From apps to photo inventories on iPads, Silliman will cover a variety of issues and different ways restorers can take their technology use to the next level.
• Restoration Estimating: Tips & Tricks for Success by Tim Hull, CR. Hull will discuss how to surpass operational and sales goals by starting with a systematic scope and relying on good habits of damage documentation and assessment.
• Restoration Hot Topics Open Form moderated by Les Cunningham: Cunningham will facilitate an open discussion on topics affecting restorers today. Topics will be generated from breakout sessions and surveys conducted prior to the convention.
• Infectious Disease Control by Patricia Harman: Harman will lead a discussion on the differences between disinfecting, sterilization, and sanitizing in a wide variety of environments. Michael Pinto, CSP, CMP; Halden Shane, M.D.; and Tom Peter, CIH, will discuss the emerging market of infection control cleaning and the science behind effective cleaning.

Other events during the convention include networking events and the RIA Dinner and Awards Banquet, which recognizes the achievements of industry professionals and those who have attained their RIA certifications. Additional registration is required for the banquet.

For more information on the Leadership Summit and Industry Expo or to register, visit http://www.riaconvention.org.  The cut-off date for hotel reservations in March 28th.

Communication is Key – Andrea Barragan

Being with Maxon’s for a little over a year now,  I’ve continued to understand the importance of communicating with our clients and customers.  I have been able to witness that constantly providing information, not only creates opportunities but also showcases our capabilities and builds relationships.  I don’t have a specific scenario but a series of events that I can share when our communication has been successful, and makes me enjoy what I do and forget about the stressful parts of project management.

Just recently I received a picture from my insured thanking me for repairing one of his pieces of furniture after a mold abatement job, and in the picture was his dog with the toddler from next door smiling.  We also performed a mold abatement at the apartment next door, they are now enjoying their basement after several months of not having access to it.  The developer/ property manager who hired us received great comments from the shareholders and immediately processed all of our bills for payment, which we have received in a timely manner.

During Super Storm Sandy one of the property managers who we communicated with was extremely happy with not only the work we did, but how quickly we were able to proceed with the task at hand.  Do to our speed, expertise and communication he holds us in high regard and has referred two additional jobs since Sandy.

Thank You,

Andrea Barragan, Project ManagerAndrea 2

Maxons 2012 Golf Outing

Nestled in the foothills of beautiful Rockland county NY, our annual golf outing once again was held at Patriot Hill Country Club.  Stunning views of the Hudson provided a picturesque setting for our honored guests and friends. 

This years celebrity guest was none other than Anthony Mason from the NY Knicks. Arguably one of the best defensive players ever to guard the paint at Madison Square Garden, Anthony greeted our golfers and signed photos for all.

All guests got a chance to shake hands with Mase and pose for a photo-op. 

Our featured charity this year was the NY Police & Fire Widows & Children’s Benefit Fund. (answerthecall.org) we raised $455 during the raffle and Anthony promptly reached into his pocket and peeled off another hundred for the charity.

Great day, great guests and great job by all the Maxons Staff for hosting yet another successful event.

~Contributed by Howard White, CR, Executive Vice President Business Development

The Ease of Freecycling!

Over the weekend I helped a family member move, we were running out of liquor stores to beg for boxes from, but luckily they had been using a site called freecycle.org for years and we found a few posts of people in the area getting rid of moving boxes.  We also ran out of bubble wrap, posted that we needed some, and got a few hits back of people who could spare some.  It was awesome!  Things that would have cost us quite a bit at a store we were able to collect quickly, easily and for free in their neighborhood!

I had never used the site before this weekend, however, I have since gone on and checked out postings in my local area.  It is a really great concept, both to get rid of quality items you no longer need, as well as to help people or companies that are low on funds to collect items they do need.  I saw a few postings from schools looking for school supplies, people looking for baby clothes, and people offering up items like couches and book shelves.  In the city it is easy to see the amount of furniture trashed as people move, it is right there on the sidewalk for you to trip over, but I think this is a great site that could help all of us eliminate waste as well as get stuff to those who need it!

Next time you do a closet clean out, or are on the hunt for something, take a look at freecycle.org.


~Contributed by Kelley Dolan, Director of Human Resources/Facilities

Recycling Cell Phones

For the past few years I have been working with a company called e-Cycle to recycle Maxons’ used/old cell phones and pdas.  They are great – not only do they responsibly take care of these products, they also are able to pay us for sending old phones to them!  This program also gives a staff a way to recycle personal devices and then donate and money received for the devices to the Red Cross.

They have recently become eStewards certified, which is not easy to do and makes me feel even better about how they are handling our old devices.  They handle corporate accounts, no hardware or old computers.  Their staff is wonderful to work with and they are helping us with our mission – to make the world a better place!  Check out their site below and if you are in the NY Metro Area you can reach out to Fanny Quintela at fanny.quintela@e-cycle.com for more info. 


Submitted by Kelley Dolan, Director of HR & Facilities

Brighter Smiles lead to a Healthier you!

When most of us think about being healthy, we think about eating right and exercising.  However, years ago I had a doctor remind me of the importance of flossing …yup, flossing, because bacteria can enter through the gums and into a person’s bloodstream.  Below is an article stating the importance of flossing…not only will it brighten your smile, it keeps you in tip-top shape!



Submitted by Angeliki Vafiadis, Senior Project Management Administrator