Meeting Maxons!

Meetign Maxons

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Holly, a Senior Project Coordinator, about her experiences at Maxons.

Q:  How long have you been with Maxons?

A:  It will be 17 official years in January. I started as a temp in October 2000.

 

Q:  Do you remember what your impressions were of the company after being here for about a month?

A:  I had recently moved to NYC and when I started at Maxons and our office was up on the 8th floor of the building we are still in, but with much less people than we have now. While I cannot recall how exactly I felt after being here for a month, I just knew it to be a very busy company, that I was never bored, and something compelled me to keep coming back!

 

Q:  What was the first thing you had to learn when joining the team?

A:  I learned how to enter reports in Excel spreadsheets (no really!) and use our then estimating software, Qirra. In some way or other, I was supporting pretty much all of the staff members there since there were no Project Coordinators back then. It was a very different time, I learned so much, and I am amazed every day at all the changes and improvements that have happened since then!

 

Q:  What is the most important thing you have learned since you have been here?

A:  How impressive it is when everyone comes together so quickly to help out in both major disasters, mini CATs and every day emergencies.

 

Q:  Why do you have a passion for this industry?

A:  When a customer is so happy with what we have done and shares it with me, it is such a rewarding thing to hear.

 

Q:  Which company core value speaks to you the most – and why?

A:  Enjoyment. I have never worked for a company that both plays as hard as they work. Maxons parties and events are great celebrations of our success!

 

Q:  What is your favorite Maxons story?

A:  Having been both here at Maxons and in NYC for just under a year, when 9/11 hit it was indescribable how overwhelming it all was. Knowing I was working for a company that ended up having a huge impact on the tremendous cleanup initiative gave me a sense of pride. (At the time of course, we all just took it one day at a time because it was so chaotic and unknown!) I will always remember all the piles of files everywhere, the great temp labor brought in that we desperately needed (some are still here!), and being able to calm and help the many, many frazzled, stressed and worried customers that needed our help so badly. We were all doing the best we could, and somehow we came together and persevered.

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Meeting Maxons!

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Brittney, a Project Coordinator, about her experiences at Maxons.

Q:  How long been with Maxons?

A:  2 years in November.

 

Q:  Do you remember what your impressions were of the company after being here for about a month?

A:  I thought everyone had a really good division of responsibility.  There was good communication between the teams on jobs.  I liked how everyone held each other accountable for different aspects.

 

Q:  What was the first thing you had to learn when joining the team?

A:  Intakes – how to take in new jobs properly so as not confuse anyone on the teams and make sure that it went through the system properly.

 

Q:  What is the most important thing you have learned since you have been here?

A:  The value of coworkers helping each other out.  Everyone steps up if someone is out sick, we check in on each other when people may be overloaded.  The value of good coworkers and teamwork is the biggest thing I have learned.

 

Q:  Why do you have a passion for this industry?

A:  I like being the one to help people feel better, like to be calming, like to reassure them and establish a rapport so they trust me and Maxons.  That our goal is to make things right for them.  It is rewarding to be on the other end of call to hear their relief.

 

Q:  Which company core value speaks to you the most – and why?

A:  Responsibility.  Everyone takes responsibility, if there is a mistake people own it and do their best to fix it.  It is rare to see that professionally, but here it happens.

 

Q:  What is your favorite Maxons story?

A:  From our holiday party in 2015 – we were playing a game where we had to catch cookies that were placed on our heads into our mouths.  I got nominated by my team to represent us on this game.  I doubted my ability – but somehow pulled it off flawlessly and the whole room went crazy!  It is so silly, but represents what a great culture we have – that a game with a cookie on my head could be such a huge moment of excitement and bonding!

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LinkedIn Training

As a culture that encourages training, and a company whose brand anchors are speed, communication and expertise, we felt it worthwhile to give about half our staff a detailed LinkedIn training with a social media specialist. 

I have worked with Jennifer Scott through my HR Consultant, Workforce Engine, to improve my own skills using social networking, and specifically LinkedIn, to improve my candidate pipeline through active candidate engagement.  While sitting with her and reviewing the many tools and abilities of the site I couldn’t help but think that everyone should know how to use LinkedIn this well!  I set up a training for about half my staff with Jennifer. She took two hours to go through what kinds of things should be on our profiles to be sure that they were fully optimized and make it more easy for us to be found by those looking for the things we do. She also gave us insight into how powerful a great LinkedIn profile can be in helping to create a fantastic first impression using the various applications you could add. She then showed everyone how to do quality advanced searches, find and join good groups, and keep their profiles active, ultimately keeping our clients and prospects engaged.

It was a great experience and I know we have all made some changes to our profiles already based on her suggestions.  A big thank you from my staff to Jennifer for a great training session!

 

Submitted by Kelley Dolan, Director of Human Resources/Facilities