Meeting Maxons!

Meetign Maxons

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Lou, a Project Manager, about his experiences at Maxons.

Q:  How long been with Maxons?

A:  7 years.

 

Q:  Do you remember what your impressions were of the company after being here for about a month?

A:  That we were pretty well organized, and we knew what we were doing.  I had worked for others in the industry who were not put together as well.

 

Q:  What was the first thing you had to learn when joining the team?

A:  The Maxons way – I knew the work, but had to learn how to do it our way.

 

Q:  What is the most important thing you have learned since you have been here?

A:  Negotiation.  I can take this personally, but now I understand it is give and take and I don’t need to take it personally.

 

Q:  Why do you have a passion for this industry?

A:  I like to help people, and I like the people I work with.

 

Q:  Which company core value speaks to you the most – and why?

A:  Our brand anchors – speed communication expertise, and of those, speed really means a lot to me.  Because I try to act as quickly as possible to whatever needs to be done – I like to get things done.

 

Q:  What is your favorite Maxons story?

A:   We were planning to do a relay race at our summer outing one year.  Alan and I decided we were going to practice to get an advantage on race day!  We were running up and down the hallway practicing for our event – confusing our neighbors!  It totally worked – we were the best at our part of the race!

And I have another good one to share.  One time on a job I was with one of my coworkers, Andrea.  A pump had gotten clogged at the site.  When I went to look at it, I touched the top of it and it burst!  Filthy water from a parking garage sprayed all over Andrea and I.  I quickly stood in front of her and we ran from the room.  We got outside and she said “Look at me.”  Filthy water was dripping down her face.  I responded “You look terrific.” We both cracked up!

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Meeting Maxons!

Meetign Maxons

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Kathy, a Sales Coordinator and Account Manager, about her experiences at Maxons.

Q:  How long been with Maxons?

A:  8.5 years.

 

Q:  Do you remember what your impressions were of the company after being here for about a month?

A:  Amazing!  I loved the culture – there was a lot going on, lots of events and different things happening.  We were busy.  I was really impressed how much got done.

 

Q:  What was the first thing you had to learn when joining the team?

A:  That planning and communication is very important within the team.

 

Q:  What is the most important thing you have learned since you have been here?

A:  Consistency, we always need to be doing follow up and follow through.

 

Q:  Why do you have a passion for this industry?

A:  Because we help people at their worst.

 

Q:  Which company core value speaks to you the most – and why?

A:  Optimism because it is very easy to become negative and dwell.  If we all did that everything would go downhill.  It is easier to commit to the rest of our values when you are positive and optimistic.

 

Q:  What is your favorite Maxons story?

A:  At one of our company outings we had some music playing while we were hanging out by a pool.  “Single Ladies” came on the radio and two of our Project Managers got up and did the whole single ladies dance – not only in front of us, but the other guests at the hotel!  We have a lot of fun, and it still makes us crack up!

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Meeting Maxons!

Meetign Maxons

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Allen, a Project Coordinator, about his experiences at Maxons.

Q:  How long have you been with Maxons?

A:  2 years

 

Q:  Do you remember what your impressions were of the company after being here for about a month?

A:  My first day was a full staff meeting day – it was really active and busy.  Had a lot of training right away – it was intense!

 

Q:  What was the first thing you had to learn when joining the team?

A:  Learned a lot in training.  Then very quickly had to learn some more email etiquette.  Luckily – right when I started we had a communication seminar.

 

Q:  What is the most important thing you have learned since you have been here?

A:  The most important thing I have learned is proper communication.  Being able to properly communicate with PM on jobs, with clients on jobs, and  with insureds on jobs.

 

Q:  Why do you have a passion for this industry?

A:  Learning something new everyday.  Now I am getting out to more jobs – and I am able to learn different things from those visits.  And I see how every project is a way to bring some type of comfort to someone, that we are able to help them.

 

Q:  Which company core value speaks to you the most – and why?

A:  Optimism – saying no to negativity – it is just my personality!

 

Q:  What is your favorite Maxons story?

A:  I have a few.  I was able to see that there is a lot more to being coworkers at Maxons.  Greg in our office had a flat tire on a very cold, winter day.  Lou from our office went out and met Greg on the highway – stayed with him until the tow truck came, then they ate lunch together.  It showed me we have something beyond a work relationship – that at Maxons we share true, genuine caring.

Also last year our office lost 2 sales people in a short amount of time.  Leadership came to visit and said it was a difficult time, but that it brings opportunity.  We were feeling lost, and that we wouldn’t meet our goal.  But Leadership offered encouraging words to take the challenge as an opportunity.   We have all been able to expand our skills as a result of their encouragement.

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Meeting Maxons!

Meetign Maxons

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Carmelo, a Project Manager, about his experiences at Maxons.

Q:  How long been with Maxons?
A:  One year.

Q:  Do you remember what your impressions were of the company after being here for about a month?
A:  Everyone felt like family.

Q:  What was the first thing you had to learn when joining the team?
A:  The software, our database and estimating program, it was my biggest challenge.

Q:  What is the most important thing you have learned since you have been here?
A:  All the science that goes into mitigation.  I had been involved in the construction side of buildings in my previous role, but I had to learn the mitigation side here.

Q:  Why do you have a passion for this industry?
A:  I have always liked jobs that were related to buildings and construction.

Q:  Which company core value speaks to you the most – and why?
A:  Teamwork for sure.  I always feel like I can go to anyone at Maxons and ask for help or advice.

Q:  What is your favorite Maxons story?
A:  I love the Maxons’ outings – we all come together like a family and get to interact with each other and enjoy each others company.  We are able to relax and let loose with each other and relieve some of the day to day stress we handle.

Meeting Maxons!

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Daniel, a Senior Project Manager, about his experiences at Maxons.

Q:  How long been with Maxons?

A:  12 years

 

Q:  Do you remember what your impressions were of the company after being here for about a month?

A:  It was fast paced.  Very professional.  I pretty quickly realized it was something that I wanted to do and was enjoying.

 

Q:  What was the first thing you had to learn when joining the team?

A:  Everything!  The computer side of things – doing the data entry.  I had been a field guy prior and wasn’t on computers often.  Still a challenge of mine, but has vastly improved over the years.

 

Q:  What is the most important thing you have learned since you have been here?

A:  A high level of professionalism.  I have a saying I like – “It’s all about the service, the service, the service and then the respect.”

 

Q:  Why do you have a passion for this industry?

A:  I get to help people that are in need and in the middle of a crisis.  I am trained and help keep them calm and give them a comfort level with Maxons and myself.  I work well with chaos!

 

Q:  Which company core value speaks to you the most – and why?

A:  Results.  Making it happen.  And I also feel strongly about Improvement.  We are in an ever changing world, and if you ever feel you are the best, you are done.  There is always room to learn.

 

Q:  What is your favorite Maxons story?

A:  We handled a 20k square foot first floor of a building, large job with a variety of damage. I managed the job correctly, and we were paid quickly because everyone involved was so happy.

But what I am really excited about is that this job is still used internally to train Project Managers on how to take loss photos that show our professionalism, scope of work and what we can accomplish on jobs.  It set a trend of more impressive loss photo documentation.

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Meeting Maxons!

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Debbie, a Senior Project Coordinator, about her experiences at Maxons.

Q:  How long been with Maxons?

A:  16.5 years

 

Q:  Do you remember what your impressions were of the company after being here for about a month?

A:  It was a lot more technically savvy than my previous company, I didn’t have much prior experience with computers and Maxons was a bit ahead of the curve for a small firm (we were much smaller then!).

 

Q:  What was the first thing you had to learn when joining the team?

A:  Learning how to use email (right away I learned you don’t capitalize and bold in emails as that is perceived as yelling – I had to learn that real quick).  I had to figure out scanning and the estimating programs.  And then learning collections, everyone at Maxons gets involved in collecting payments!

 

Q:  What is the most important thing you have learned since you have been here?

A:  That turning a bad situation into a positive situation is what we do, and it is rewarding to do so.  And that communication is the key in doing that – and anything!

 

Q:  Why do you have a passion for this industry?

A:  To really just help people, to make a difficult situation into a good situation.

 

Q:  Which company core value speaks to you the most – and why?

A:  I can relate to all our core values, but the one that speaks to me is Responsibility.  Being accountable for our words, attitudes, and efforts.

 

Q:  What is your favorite Maxons story?

A:  I have so many stories in my 16 years!  One of my favorites is from many years ago.  At our first summer outing, my car battery died.  Damon went out and bought a new battery for my car and a few of my coworkers helped me get it installed!  I was able to drive home and didn’t have to get towed – it was so sweet of all of them.

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And Debbie at a Maxons Halloween party!

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Meeting Maxons!

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Dan, a Sales Coordinator, about his experiences at Maxons.

Q:  How long been with Maxons?

A:  2.5 years

 

Q:  Do you remember what your impressions were of the company after being here for about a month?

A:  It was good – everyone was close and helped each other out.  There was a lot of teamwork going on.  Everyone as really helpful teaching me what I needed to know.

 

Q:  What was the first thing you had to learn when joining the team?

A:  Dealing with all different types of personalities, both inside the company and outside the company with our customers and clients.

 

Q:  What is the most important thing you have learned since you have been here?

A:  To stay patient and to console customers when they are calling in, they have had something bad happen to their home or their business and it is my job to help them through it.

 

Q:  Why do you have a passion for this industry?

A:  I like to help people, when people are having problems I want to reassure them it will be okay.

 

Q:  Which company core value speaks to you the most – and why?

A:  Sincerity, I care for people, and I want everyone to feel safe and comfortable, whether it be people I work with, or our customers.

 

Q:  What is your favorite Maxons story?

A:  The Stephen Stiller Tunnel to Towers run, it showed how much fun we have together outside the office, and that we care about raising money for a good cause.

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“Minute to Win It” event at our holiday party!