Meeting Maxons!

Meetign Maxons

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Jeff, a Director of Client Services, about his experiences at Maxons.

Q:  How long have you been with Maxons?

A:  I just celebrated my 6 month anniversary!

 

Q:  Do you remember what your impressions were of the company after being here for about a month?

A:  Overall I was very impressed the family culture.  I was very, very pleased with the amount of attention the company puts toward the family atmosphere.

 

Q:  What was the first thing you had to learn when joining the team?

A:  Our database.  I had used a CRM before, but not this one.

 

Q:  What is the most important thing you have learned since you have been here?

A:  Communication, that open lines of communication are invaluable.

 

Q:  Why do you have a passion for this industry?

A:  I am a people person and I believe that when I interact with other businesses, and business communities, I believe I get to make a difference and help them.  I get to help people get through a problem, and I like that ability.

 

Q:  Which company core value speaks to you the most – and why?

A:  Teamwork, I am very impressed with the amount of teamwork that is involved with Maxons.  I haven’t experienced that as strongly before with other business I have been with.  Here we have teamwork all the way from the people answering the phones, to the CEO.

 

Q:  What is your favorite Maxons story?

A:  I recently went to a project we were working on with the Project Manager.  In the initial call we were told there was 8 inches of water in a person’s high end finished basement.  When we got there, there was over 2.5 feet of water in 3k square foot area.  It was a beautifully designed recreation style room of a very large basement that had water flowing into it for two days while the homeowner was away.  The homeowner was so impressed with our quick response, and that we rolled up our pants and walked through his house to be able to help him. What impressed me the most was how relaxed the homeowner was, we built a rapport quickly and he was able to put his trust in us and stay calm.

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Meeting Maxons!

Meetign Maxons

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Kevin, a Regional Manager, about his experiences at Maxons.

Q:  How long have you been with Maxons?

A:  Almost 8 years.

 

Q:  Do you remember what your impressions were of the company after being here for about a month?

A:  I was coming from Pennsylvania – but felt there was still a very family friendly atmosphere – more so then I expected for a NYC firm.

 

Q:  What was the first thing you had to learn when joining the team?

A:  That it takes a lot more effort to communicate and handle claims on a personal level in the city than it did in the suburbs.  And then the different internal processes.

 

Q:  What is the most important thing you have learned since you have been here?

A:  The company likes to have fun with each other and enjoy working with each other, both at work and away from work.  That is rare.

 

Q:  Why do you have a passion for this industry?

A:  Because I get to help people everyday, they need guidance and assistance through their emergency and I can help.  And our clients are grateful for what we do, and our ability to provide prompt, quality service.

 

Q:  Which company core value speaks to you the most – and why?

A:  Teamwork – everybody here is always willing to pitch and help anyone else in the company.

 

Q:  What is your favorite Maxons story?

A:  Our perseverance during hurricane Sandy.  Many of our employees were without electricity and water in their own homes, but they persevered and continued to help others during that challenging time.

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