Meeting Maxons!

Meetign Maxons

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Kevin, a Regional Manager, about his experiences at Maxons.

Q:  How long have you been with Maxons?

A:  Almost 8 years.

 

Q:  Do you remember what your impressions were of the company after being here for about a month?

A:  I was coming from Pennsylvania – but felt there was still a very family friendly atmosphere – more so then I expected for a NYC firm.

 

Q:  What was the first thing you had to learn when joining the team?

A:  That it takes a lot more effort to communicate and handle claims on a personal level in the city than it did in the suburbs.  And then the different internal processes.

 

Q:  What is the most important thing you have learned since you have been here?

A:  The company likes to have fun with each other and enjoy working with each other, both at work and away from work.  That is rare.

 

Q:  Why do you have a passion for this industry?

A:  Because I get to help people everyday, they need guidance and assistance through their emergency and I can help.  And our clients are grateful for what we do, and our ability to provide prompt, quality service.

 

Q:  Which company core value speaks to you the most – and why?

A:  Teamwork – everybody here is always willing to pitch and help anyone else in the company.

 

Q:  What is your favorite Maxons story?

A:  Our perseverance during hurricane Sandy.  Many of our employees were without electricity and water in their own homes, but they persevered and continued to help others during that challenging time.

Kevin_1_(72 dpi)IMG_2039

Meeting Maxons!

Meetign Maxons

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Greg, a Senior Project Manager, about his experiences at Maxons.

Q:  How long have you been with Maxons?

A:  3 years

 

Q:  Do you remember what your impressions were of the company after being here for about a month?

A:  The company was full of very motivated, driven and they were a tight knit group of people.  A group of people who try to enjoy themselves as hard as they work!

 

Q:  What was the first thing you had to learn when joining the team?

A:  Use of Xactimate.

 

Q:  What is the most important thing you have learned since you have been here?

A:  That you don’t have to ever feel like you are alone in something.  There is always a person or a resource available for support.

 

Q:  Why do you have a passion for this industry?

A:  Enjoy the opportunity to help people on a daily basis.

 

Q:  Which company core value speaks to you the most – and why?

A:  Sincerity.  Because I think the ability to go above and beyond is generated from a genuine sense of compassion and desire to help others.

 

Q:  What is your favorite Maxons story?

A:  I can’t think of a specific story – but I have an example of why Maxons is so special.

Damon always talks about making this company the best place he and his employees have ever worked. I think this is accomplished by having maintained the personal touches of a smaller company, while doing the work of a larger company. We handle some really large scale losses up into the 6 and 7 figures, and do it really well, making us have a great reputation in the industry. But internally we still maintain a small, mom-and-pop sense of individuality and attention to each other.

I see the difference with my wife’s employer (big financial firm), where employees are just a number. I remember as early as my first week when flowers were sent to my home welcoming me to the Maxons family, and as recent as last week, when gifts for my wife’s baby shower arrived at the house. These, and so many gestures in between, along with the summer outing, holiday party, and multiple celebratory gatherings in between, let employees know that their hard work is recognized, and that they are appreciated and valued. And that’s a pretty good story if you ask me.

Meeting Maxons!

Meetign Maxons

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Gregg, a Client Services Associate, about his experiences at Maxons.

Q:  How long have you been with Maxons?

A:  I started in 2001, and stayed for six years.  Then I can back in 2015, altogether almost 8 years.

 

Q:  Do you remember what your impressions were of the company after being here for about a month?

A:  Having been at other places, here you can see the commitment to culture and it is one of the best things about this place.  It is practiced and given attention.  We care about maintaining healthy information and database as well, that is easy to let slide, but it make all of our jobs so much easier.

Upper management is really emotionally healthy and that filters through the entire organization and there is a large level of transparency, and everyone has an equal opportunity to learn grow and succeed and, it is really unique and wonderful to find.

 

Q:  What was the first thing you had to learn when joining the team?

A:  Had to learn what the business was in the very beginning.  And I happened to join the company after one of the largest disasters and tragedies this country had ever seen, so I had to learn quickly.

 

Q:  What is the most important thing you have learned since you have been here?

A:  Communication and mutual respect go a long way.  Don’t over promise and under deliver, it is not only a great rule for business, but a great rule for life.  And that our core values are not only business values, they are personal values.

 

Q:  Why do you have a passion for this industry?

A:  I think it is truly a business where you are helping people.  Whether you are actually out in the field or not, someone calls and they have a real need for our help.  It’s a wonderful feeling to either help get someone get back on their feet, get their home or business back together.  Whether we are dealing with the end user or other professionals in the industry, it is nice to hear our work is appreciated.  By doing a good job we make sure everyone looks good.

 

Q:  Which company core value speaks to you the most – and why?

A:   I really like responsibility, and enjoyment!  I think if you take responsibility for something the rest of it will all fall into place.  No one here can say “it’s not my job” everyone takes ownership of anything that may come their way.  By doing this it touches on all our other values.

I also think a lot of people don’t enjoy where they work, and I love that here it is a major tenant of our company.  People spend a lot of time at work, and if you don’t enjoy it, you can’t do your job well.

 

Q:  What is your favorite Maxons story?

A:  One of the reasons I love this company so much is that I started during 9/11 and it was an intense, full on experience.  There was a sense of us all pulling together.  I have never had an experience like that.  Where dealing with something so tragic, yet I felt like I was contributing and making progress.  In the midst of all that I made great relationships with coworkers and it was a foundation of my young professional live.  It speaks to the character of this place, that despite what seemed like an impossible task we pulled together and cared about each other.  This part of the company has lasted, even when we deal with catastrophes still, we pull together and have an intense focus on the needs of our customers and clients.  And it is why I am so happy to be able to come back.

Gregg MozgalaIMG_7425

Meeting Maxons!

Meetign Maxons

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Lou, a Project Manager, about his experiences at Maxons.

Q:  How long been with Maxons?

A:  7 years.

 

Q:  Do you remember what your impressions were of the company after being here for about a month?

A:  That we were pretty well organized, and we knew what we were doing.  I had worked for others in the industry who were not put together as well.

 

Q:  What was the first thing you had to learn when joining the team?

A:  The Maxons way – I knew the work, but had to learn how to do it our way.

 

Q:  What is the most important thing you have learned since you have been here?

A:  Negotiation.  I can take this personally, but now I understand it is give and take and I don’t need to take it personally.

 

Q:  Why do you have a passion for this industry?

A:  I like to help people, and I like the people I work with.

 

Q:  Which company core value speaks to you the most – and why?

A:  Our brand anchors – speed communication expertise, and of those, speed really means a lot to me.  Because I try to act as quickly as possible to whatever needs to be done – I like to get things done.

 

Q:  What is your favorite Maxons story?

A:   We were planning to do a relay race at our summer outing one year.  Alan and I decided we were going to practice to get an advantage on race day!  We were running up and down the hallway practicing for our event – confusing our neighbors!  It totally worked – we were the best at our part of the race!

And I have another good one to share.  One time on a job I was with one of my coworkers, Andrea.  A pump had gotten clogged at the site.  When I went to look at it, I touched the top of it and it burst!  Filthy water from a parking garage sprayed all over Andrea and I.  I quickly stood in front of her and we ran from the room.  We got outside and she said “Look at me.”  Filthy water was dripping down her face.  I responded “You look terrific.” We both cracked up!

maxon-7755-useimg_4529

Meeting Maxons!

Meetign Maxons

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Kathy, a Sales Coordinator and Account Manager, about her experiences at Maxons.

Q:  How long been with Maxons?

A:  8.5 years.

 

Q:  Do you remember what your impressions were of the company after being here for about a month?

A:  Amazing!  I loved the culture – there was a lot going on, lots of events and different things happening.  We were busy.  I was really impressed how much got done.

 

Q:  What was the first thing you had to learn when joining the team?

A:  That planning and communication is very important within the team.

 

Q:  What is the most important thing you have learned since you have been here?

A:  Consistency, we always need to be doing follow up and follow through.

 

Q:  Why do you have a passion for this industry?

A:  Because we help people at their worst.

 

Q:  Which company core value speaks to you the most – and why?

A:  Optimism because it is very easy to become negative and dwell.  If we all did that everything would go downhill.  It is easier to commit to the rest of our values when you are positive and optimistic.

 

Q:  What is your favorite Maxons story?

A:  At one of our company outings we had some music playing while we were hanging out by a pool.  “Single Ladies” came on the radio and two of our Project Managers got up and did the whole single ladies dance – not only in front of us, but the other guests at the hotel!  We have a lot of fun, and it still makes us crack up!

maxon-7120fullsizerender-1