Meeting Maxons!

Meetign Maxons

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Jeffrey, our Vice President of Operations, about his experiences at Maxons.

Q:  How long have you been with Maxons?

A:  24 years

 

Q:  Do you remember what your impressions were of the company after being here for about a month?

A:  That we were a small company with lots of growth potential (this was in 1994).

 

Q:  What was the first thing you had to learn when joining the team?

A:  How to write up a loss for unit cost estimating, at this time everything was done by hand, we didn’t have any of the helpful documents we know have like tick sheets.

 

Q:  What is the most important thing you have learned since you have been here?

A:  How to take care of a customers’ needs.

 

Q:  Why do you have a passion for this industry?

A:  Because we help people.

 

Q:  Which company core value speaks to you the most – and why?

A:  It is a tie between teamwork and improvement.  Teamwork – because nothing we accomplish can be done as an individual, we need a team.  Improvement – because my role as a leader is to improve systems and processes and make us efficient and successful at what we do.

 

Q:  What is your favorite Maxons story?

A:  I have so many stories it is hard to pick one!  I think one of my favorite moments was that I secured a large, high profile job because a consultant on the job saw my Certified Restorer (CR) designation on my business card, so he knew we knew what we were doing!  It was rewarding to see all my hard work for the certification earn us respect and trust.

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Meeting Maxons!

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Dan, a Sales Coordinator, about his experiences at Maxons.

Q:  How long been with Maxons?

A:  2.5 years

 

Q:  Do you remember what your impressions were of the company after being here for about a month?

A:  It was good – everyone was close and helped each other out.  There was a lot of teamwork going on.  Everyone as really helpful teaching me what I needed to know.

 

Q:  What was the first thing you had to learn when joining the team?

A:  Dealing with all different types of personalities, both inside the company and outside the company with our customers and clients.

 

Q:  What is the most important thing you have learned since you have been here?

A:  To stay patient and to console customers when they are calling in, they have had something bad happen to their home or their business and it is my job to help them through it.

 

Q:  Why do you have a passion for this industry?

A:  I like to help people, when people are having problems I want to reassure them it will be okay.

 

Q:  Which company core value speaks to you the most – and why?

A:  Sincerity, I care for people, and I want everyone to feel safe and comfortable, whether it be people I work with, or our customers.

 

Q:  What is your favorite Maxons story?

A:  The Stephen Stiller Tunnel to Towers run, it showed how much fun we have together outside the office, and that we care about raising money for a good cause.

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“Minute to Win It” event at our holiday party!