Meeting Maxons!

Meetign Maxons

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Gregg, a Client Services Associate, about his experiences at Maxons.

Q:  How long have you been with Maxons?

A:  I started in 2001, and stayed for six years.  Then I can back in 2015, altogether almost 8 years.

 

Q:  Do you remember what your impressions were of the company after being here for about a month?

A:  Having been at other places, here you can see the commitment to culture and it is one of the best things about this place.  It is practiced and given attention.  We care about maintaining healthy information and database as well, that is easy to let slide, but it make all of our jobs so much easier.

Upper management is really emotionally healthy and that filters through the entire organization and there is a large level of transparency, and everyone has an equal opportunity to learn grow and succeed and, it is really unique and wonderful to find.

 

Q:  What was the first thing you had to learn when joining the team?

A:  Had to learn what the business was in the very beginning.  And I happened to join the company after one of the largest disasters and tragedies this country had ever seen, so I had to learn quickly.

 

Q:  What is the most important thing you have learned since you have been here?

A:  Communication and mutual respect go a long way.  Don’t over promise and under deliver, it is not only a great rule for business, but a great rule for life.  And that our core values are not only business values, they are personal values.

 

Q:  Why do you have a passion for this industry?

A:  I think it is truly a business where you are helping people.  Whether you are actually out in the field or not, someone calls and they have a real need for our help.  It’s a wonderful feeling to either help get someone get back on their feet, get their home or business back together.  Whether we are dealing with the end user or other professionals in the industry, it is nice to hear our work is appreciated.  By doing a good job we make sure everyone looks good.

 

Q:  Which company core value speaks to you the most – and why?

A:   I really like responsibility, and enjoyment!  I think if you take responsibility for something the rest of it will all fall into place.  No one here can say “it’s not my job” everyone takes ownership of anything that may come their way.  By doing this it touches on all our other values.

I also think a lot of people don’t enjoy where they work, and I love that here it is a major tenant of our company.  People spend a lot of time at work, and if you don’t enjoy it, you can’t do your job well.

 

Q:  What is your favorite Maxons story?

A:  One of the reasons I love this company so much is that I started during 9/11 and it was an intense, full on experience.  There was a sense of us all pulling together.  I have never had an experience like that.  Where dealing with something so tragic, yet I felt like I was contributing and making progress.  In the midst of all that I made great relationships with coworkers and it was a foundation of my young professional live.  It speaks to the character of this place, that despite what seemed like an impossible task we pulled together and cared about each other.  This part of the company has lasted, even when we deal with catastrophes still, we pull together and have an intense focus on the needs of our customers and clients.  And it is why I am so happy to be able to come back.

Gregg MozgalaIMG_7425

Meeting Maxons!

Meetign Maxons

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Dan, a Project Manager, about his experiences at Maxons.

Q:  How long been with Maxons?

A:  A year and a half.

 

Q:  Do you remember what your impressions were of the company after being here for about a month?

A:  We had a client appreciation party in my first week – I got a sense of our fun, family environment through that.  And it as clear how important relationships are to our culture. Our mission is “To make the world a better place -one relationship and one project at a time.” And I realized that it wasn’t just talk – that we value our relationships.  Then I was also hoping I wasn’t in over my head!

 

Q:  What was the first thing you had to learn when joining the team?

A:  All the software and computer systems, Goldmine, Xactimate.  And I needed to learn how important our open lines of communication were.

 

Q:  What is the most important thing you have learned since you have been here?

A:  Good communication and consistent communication can make everyone’s life easier.  It will make it easier on myself and my customers.  I learned it was better to say “I don’t know, let me find out,” than to not answer at all.

 

Q:  Why do you have a passion for this industry?

A:  The industry is something I knew nothing about until I started here.  But it has been a very good and strong experience in learning about the professional business world, especially working in Manhattan.

 

Q:  Which company core value speaks to you the most – and why?

A:   Responsibility is one that I always likes to keep in mind.  I want to remember my positive accomplishments and my challenges.  I have to own up to mistakes and learn from them.

Teamwork is also big here, I wouldn’t be able to do a lot of what I do without help and support from everyone at Maxons.  Someone can answer any question or any problem.  Not all companies have that. I know people who don’t have access to that, and it makes me grateful to be here, people go above and beyond to help me out.

 

Q:  What is your favorite Maxons story?

A:  I handled a loss that was the result of a house fire in Queens.  I really had to be very compassionate with the family, they had lost everything, clothing, toys – everything.  It felt so good to provide comfort and show them the future could be bright.  I was able to be a resource for them.

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fun dan a

Meeting Maxons!

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Debbie, a Senior Project Coordinator, about her experiences at Maxons.

Q:  How long been with Maxons?

A:  16.5 years

 

Q:  Do you remember what your impressions were of the company after being here for about a month?

A:  It was a lot more technically savvy than my previous company, I didn’t have much prior experience with computers and Maxons was a bit ahead of the curve for a small firm (we were much smaller then!).

 

Q:  What was the first thing you had to learn when joining the team?

A:  Learning how to use email (right away I learned you don’t capitalize and bold in emails as that is perceived as yelling – I had to learn that real quick).  I had to figure out scanning and the estimating programs.  And then learning collections, everyone at Maxons gets involved in collecting payments!

 

Q:  What is the most important thing you have learned since you have been here?

A:  That turning a bad situation into a positive situation is what we do, and it is rewarding to do so.  And that communication is the key in doing that – and anything!

 

Q:  Why do you have a passion for this industry?

A:  To really just help people, to make a difficult situation into a good situation.

 

Q:  Which company core value speaks to you the most – and why?

A:  I can relate to all our core values, but the one that speaks to me is Responsibility.  Being accountable for our words, attitudes, and efforts.

 

Q:  What is your favorite Maxons story?

A:  I have so many stories in my 16 years!  One of my favorites is from many years ago.  At our first summer outing, my car battery died.  Damon went out and bought a new battery for my car and a few of my coworkers helped me get it installed!  I was able to drive home and didn’t have to get towed – it was so sweet of all of them.

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And Debbie at a Maxons Halloween party!

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Meeting Maxons!

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Brittney, a Project Coordinator, about her experiences at Maxons.

Q:  How long been with Maxons?

A:  2 years in November.

 

Q:  Do you remember what your impressions were of the company after being here for about a month?

A:  I thought everyone had a really good division of responsibility.  There was good communication between the teams on jobs.  I liked how everyone held each other accountable for different aspects.

 

Q:  What was the first thing you had to learn when joining the team?

A:  Intakes – how to take in new jobs properly so as not confuse anyone on the teams and make sure that it went through the system properly.

 

Q:  What is the most important thing you have learned since you have been here?

A:  The value of coworkers helping each other out.  Everyone steps up if someone is out sick, we check in on each other when people may be overloaded.  The value of good coworkers and teamwork is the biggest thing I have learned.

 

Q:  Why do you have a passion for this industry?

A:  I like being the one to help people feel better, like to be calming, like to reassure them and establish a rapport so they trust me and Maxons.  That our goal is to make things right for them.  It is rewarding to be on the other end of call to hear their relief.

 

Q:  Which company core value speaks to you the most – and why?

A:  Responsibility.  Everyone takes responsibility, if there is a mistake people own it and do their best to fix it.  It is rare to see that professionally, but here it happens.

 

Q:  What is your favorite Maxons story?

A:  From our holiday party in 2015 – we were playing a game where we had to catch cookies that were placed on our heads into our mouths.  I got nominated by my team to represent us on this game.  I doubted my ability – but somehow pulled it off flawlessly and the whole room went crazy!  It is so silly, but represents what a great culture we have – that a game with a cookie on my head could be such a huge moment of excitement and bonding!

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brittney-fun

Meeting Maxons!

Meetign Maxons

Our Blog series, “Meeting Maxons!” continues this week.  We will hear from Alyssa, our Operations Supervisor about her experiences at Maxons

Q.  How long been with Maxons?

A.  6.5 years

Q.  Do you remember what your impressions were of the company after being here for about a month?

A.  Right away I realized it was really fast paced, and an up beat place to work.  Felt like part of a team after such a short time being here.  And how major teamwork was.  We had a CAT in my first few weeks.

It was overall fun!  Also didn’t realize what I was getting myself into!

Q.  What was the first thing you had to learn when joining the team?

A.  The phones and goldmine – and then a lot of who did what.  I started at reception so I had to quickly figure out how to pass calls around the company.

Q.  What is the most important thing you have learned since you have been here?

A.  You need excellent communication to make sure everything runs smoothly, with no surprises.  If we don’t communicate properly we do ourselves harm.

Q.  Why do you have a passion for this industry?

A.  I like that we never know what could happen in a day – never know what we are walking into.  There are so many different projects, with a variety of issues, it keeps my mind going.  I like the fact that we can help someone who may have lost everything, that we can get them to trust us.  I feel I play a big role in that.

Q.  Which company core value speaks to you the most – and why?

A.  Responsibility- because we can’t have blame games.  I hold myself accountable for things I do or don’t do.  And what I am responsible for has tangible results, and I like to see my own results in what I do.

Q.  What is your favorite Maxons story?

A.  A few years ago RIA awarded us the Pioneering Spirit Award for what we had accomplished after 9/11.  I was involved in planning a tour for RIA members from across the country down by the 9/11 memorial, and I got to do a practice run of the tour with Jeff and Cynthia Hereth.  It was amazing to hear Jeff explain to us how we worked during that time of crisis since I wasn’t working with Maxons at that time.

Then when the actual day came when we were presented the award it was incredible to listen to Damon, Howard and Jeff tell stories from that time period and watch the audience be so engaged and amazed hearing what they accomplished.  It was a very proud day for everyone here, even if we weren’t working here during 9/11.

Then when we went out on the tour and got to show all of our guests the city and further explain the actions we took, and let them see the geography involved.  We got to show people from across the country what was involved and they were impressed.  It is my favorite memory here.

Maxon-3397  Alyssa fun

Project Manager for NYC region!

MAXONS has an opportunity to join our Project Management Team in our New York City office! 

Project Managers at Maxons Restorations, Inc. are the front line of our company.  This role evaluates damaged properties, and helps guide our customers and clients through the restoration and remediation process.

The Project Manager role splits its time between the field and the office so travel will be required within the metropolitan area.  The ideal candidate must possess excellent communication and leadership skills with the ability to direct, organize and coordinate various priorities. Duties include emergency response, heavy client/vendor interaction, project inspection, estimating, reporting, negotiation and collections. Experience in the service industry is preferred. Knowledge of Xactimate or other estimating software and of restoration, remediation, cleaning and construction and a college degree are a plus.  Disaster Restoration Project Management experience, Insurance Adjusting, property management experience is a plus.

Please send cover letter with salary requirements and resume to employment@maxons.com.  Resumes without salary requirements mentioned will not be considered.  This is a full time, salary role with benefits.