Meeting Maxons!

Meetign Maxons

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Evan, our NJ Regional Manager, about his experiences at Maxons.

Q:  How long have you been with Maxons?

A:  Just over 20 years.

 

Q:  Do you remember what your impressions were of the company after being here for about a month?

A:  It was a fast paced environment, but very welcoming, I had balloons in my office on my first day!  At the time we were only about 8 people and it was exciting!  It was fun to work in NYC and I enjoyed it.

 

Q:  What was the first thing you had to learn when joining the team?

A:  I already had been in the business when I came to Maxons, so I had a head start.  But I had to learn the programs we used.  At first I thought it wouldn’t be as good as what I had been using, but it was even better!  And the way the company used it made things easier!

 

Q:  What is the most important thing you have learned since you have been here?

A:  I have learned a lot of things about myself, I have learned what is important, I have learned from everyone I have worked with here.  I have been here a long time, it is hard to pick one!   I used to carry a lot more anxiety about the day to day operations, and problems cropping up, now I don’t as get stressed out about problems that may crop up, because problems are what we handle!  I feel I have learned to deal with problems better, because there is always a solution.  You may have to work to figure out the solution, but there is always something to work on.   And sometimes I am lucky and have the experience and can solve problems really quickly.  Dealing with adversity has calmed me down.  It doesn’t mean I am stress free, but things that used to be stressful are not anymore.

 

Q:  Why do you have a passion for this industry?

A:  I love when you go to see a customer and they answer the door, and you are there to solve their problem.  I love having the ability through my years of experience, to help people with problems they wouldn’t be able to solve on their own.  That gives me a great sense of accomplishment.

 

Q:  Which company core value speaks to you the most – and why?

A:  Sincerity – I have always believed when you say something you need to do something.  Our words are not hollow.  Whether it is setting an appointment, negotiating, or just planning, back up your words.  It is how you get a great, consistent, reputation of people being able to count on you.  When it comes to our customers we give the same benefit and service to everyone because we approach each job with sincerity.

 

Q:  What is your favorite Maxons story?

A:  During 9/11 I had an appointment with a tenant to review their apartment.  While in the lobby I had 8 -10 other tenants run up to me for help.  It was really early on in the process and people just needed help and we were able to be there for them.  It was an unbelievable the amount of calls that came in and needed help.  I was so proud to be a part of helping them get back on their feet.

We also did some things outside our scope of work during 9/11.  We usually just work inside buildings, but because of the volume of debris on the roofs of buildings we had to dedicate crews to that clean up effort.  We would spend days cleaning the roofs of buildings to make sure their HVAC units and building systems were clean and safe to use once the building turned things back on.  It was out of the ordinary for us, but made a big difference in the clean up efforts in the area.

Meeting Maxons!

Our Blog series, “Meeting Maxons!” continues this week. We will hear from Debbie, a Senior Project Coordinator, about her experiences at Maxons.

Q:  How long been with Maxons?

A:  16.5 years

 

Q:  Do you remember what your impressions were of the company after being here for about a month?

A:  It was a lot more technically savvy than my previous company, I didn’t have much prior experience with computers and Maxons was a bit ahead of the curve for a small firm (we were much smaller then!).

 

Q:  What was the first thing you had to learn when joining the team?

A:  Learning how to use email (right away I learned you don’t capitalize and bold in emails as that is perceived as yelling – I had to learn that real quick).  I had to figure out scanning and the estimating programs.  And then learning collections, everyone at Maxons gets involved in collecting payments!

 

Q:  What is the most important thing you have learned since you have been here?

A:  That turning a bad situation into a positive situation is what we do, and it is rewarding to do so.  And that communication is the key in doing that – and anything!

 

Q:  Why do you have a passion for this industry?

A:  To really just help people, to make a difficult situation into a good situation.

 

Q:  Which company core value speaks to you the most – and why?

A:  I can relate to all our core values, but the one that speaks to me is Responsibility.  Being accountable for our words, attitudes, and efforts.

 

Q:  What is your favorite Maxons story?

A:  I have so many stories in my 16 years!  One of my favorites is from many years ago.  At our first summer outing, my car battery died.  Damon went out and bought a new battery for my car and a few of my coworkers helped me get it installed!  I was able to drive home and didn’t have to get towed – it was so sweet of all of them.

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And Debbie at a Maxons Halloween party!

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Eye of the Storm Refresh!

Maxons is very pleased to introduce the refreshed Eye of the Storm (EOTS) to you!  Our Sneak Peek into the new system starts on 9/21/12!  Maxons created EOTS over 8 years ago and we just completed a refresh to the look and functionality of the site.  Being a Team Member on EOTS allows you to log into our system and see the latest updates, photos, video and documents associated with your project(s).

If you are a new user you will be prompted to create a new password for yourself upon your first log in.  If you are already a user your old log in and password still work just fine.

When you log in you will then see your Open projects listed.  Once you are in a project you can see the Team Members and their contact information, the status of the job, any reserves that have been associated with the job, documents uploaded as well as photos and videos uploaded.  As the job progresses the updates will be added on so the history remains and you can see what has happened along the way.

We are excited about this update and look forward to this improving an already great system!